Frequently Asked Questions
Everything you need to know about your VX3 performance gear.
How long does shipping take for VX3 sportswear?
Standard delivery typically takes 3-5 business days. For customized teamwear or club kits, please allow up to 14 business days for production and dispatch.
Can I return personalized or club shop items?
Items that have been personalized with initials, names, or specific club logos cannot be returned unless they are faulty. Please refer to our size guides carefully before ordering.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How should I care for my technical sportswear?
To maintain the performance of your gear, we recommend washing at 30°C, avoiding fabric softeners, and never tumble drying. Always wash inside out to protect logos and prints.
Do you offer international shipping?
Yes, VX3 ships worldwide. International shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery status.